[AH]Never miss an inbound
After-Hours Coverage
Calls at 10 PM get the same quality response as 10 AM. Healthcare Agent answers, books, and captures patient intent around the clock — no voicemail, no lost opportunities.
A true AI workforce engineered for dentistry. We capture after-hours leads, schedule routine cleanings, and recover unscheduled treatments with zero human intervention.
100%
After-hours coverage
3×
More bookings vs voicemail
24/7
Proactive revenue recovery
Zero
Double entry required
Healthcare Agent isn't a simple voicemail replacement. It's a coordinated workforce of AI agents that understands your practice, your schedule, and your patients.
Calls at 10 PM get the same quality response as 10 AM. Healthcare Agent answers, books, and captures patient intent around the clock — no voicemail, no lost opportunities.
Healthcare Agent automatically reaches out to patients with unscheduled treatments or overdue hygiene visits, engaging them and getting them back on your schedule.
See exactly how much value the platform is driving. View total appointments booked, track call sentiment, and review grouped outcomes at a glance.
When patients are frustrated, Healthcare Agent gracefully de-escalates, logs the sentiment, and leaves a crystal-clear summary so your team knows exactly who to follow up with.
Healthcare Agent reads your live schedule. It offers slots that actually exist, confirms provider availability, and writes appointments back to your PMS in real time.
Every morning, Healthcare Agent delivers a clean summary of overnight and early calls — who called, what they needed, what was booked, and what needs follow-up.
We don't just ask you to trust the AI. We prove its value. The Healthcare Agent Overview Dashboard tracks every interaction so your team is never flying blind.
Total Calls Handled
142
Appointments Booked
38
Recent Outcomes
Before answering, Healthcare Agent looks up who's calling. It knows their last visit, their provider, and their outstanding balance. Every response is personal, not generic.
Example lookup
Patient: James R.
Last visit: Oct 14
Recall due: Nov
Healthcare Agent knows which plans you accept, copay structures, and what's covered. When patients ask about costs, they get an accurate answer instantly.
Accepted plans
Delta Dental PPO
Aetna · MetLife
Your office hours, your providers, your call routing rules. Healthcare Agent is built around your specific workflows — not a generic dental template.
Configured for
Dr. Patel · Dr. Chen
Your rules
Healthcare Agent integrates directly with your practice management system to read live schedules, look up patient records, and write appointments back — without double entry.
Open Dental
Full read/write
Eaglesoft
Appointments & patients
Dentrix
Schedule sync
Curve Dental
Cloud-native sync
Carestream
Patient lookup
More PMS
Coming soon
10:47 PM — Patient calls with tooth pain
Without Healthcare Agent: Goes to voicemail. Patient finds another dentist by morning.
With Healthcare Agent: Triaged as urgent, on-call protocol activated, patient reassured and appointment booked for 8 AM.
2:30 PM — 3 calls while front desk is busy
Without Healthcare Agent: All 3 go unanswered. Callbacks happen hours later, if at all.
With Healthcare Agent: All 3 handled in real time. 2 appointments booked. 1 FAQ resolved. Zero callbacks needed.
8:00 AM — Morning team arrives
Without Healthcare Agent: No idea what happened overnight. Check voicemail for 20 minutes.
With Healthcare Agent: Clean summary waiting — 6 overnight calls, 4 booked, 1 urgent resolved, 1 recall follow-up flagged.
The Unhappy Path — Frustrated patient
Without Healthcare Agent: Hangs up or leaves an angry 5-minute voicemail for staff.
With Healthcare Agent: Gracefully de-escalated. "Frustrated" sentiment logged. Clean bulleted summary handed to staff for quick VIP follow-up.
Call types handled by Healthcare Agent
Based on aggregate data across dental practices
Very secure. Healthcare Agent is fully HIPAA-compliant and follows strict encryption and privacy standards. We also sign a Business Associate Agreement (BAA) with every client to ensure data protection and regulatory compliance.
Choose a plan that fits your practice's needs and budget. All plans include unlimited call handling, appointment scheduling, and analytics.
No hardware. No lengthy setup. Healthcare Agent plugs into your PMS, learns your practice, and goes live. Most practices are handling calls within a week.